2x

Grounding Claude in truth

The semantic layer for an AI-first data team

Jun 5 • Louis Ryan

Webinar Q&A: How Fin 3x'd R&D output in 16 months

Our answers to your 72 questions

May 22 • Darragh Curran

AI is approving our pull requests

Here's how we made it safe

Apr 24 • Kesha and Niamh Young

The AI-native traits we should be hiring for

Lessons learned from one of new engineers

Apr 17 • Andrew Walker

2× – nine months later: We did it

Apr 16 • Darragh Curran

Product strategy still means saying no.

But AI changes what we can say yes to.

Apr 15 • Darragh Curran

Every business leader deserves their own data analyst. We built one.

We spent 4 years building a world-class data foundation at Intercom.

Apr 10 • Cormac McGuire

What we're learning from engineers getting the most from Claude Code

Workflows, mindset, and the anxiety most people aren't talking about

Mar 25 • Andrew Walker

We Gave Claude Code to Everyone at Intercom. Not Just Engineers. Everyone. It Took Us a Few Weeks.

How we did it. What we learned.

Mar 23 • Andrii Yakovenko

How we design when the code writes itself

AI isn't just increasing the speed of building, it's changing how we work

Mar 20 • John Moriarty

How we use Claude Code today at Intercom

The road to a full-stack engineering platform

Mar 19 • Brian Scanlan

What follows is a version of an email I sent our entire R&D team about an explicit goal and deliberate action we’ll take to become twice as productive…

Jun 13, 2025 • Darragh Curran

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