We live and breathe AI at Fin, and it can be all-consuming. That might be why we’re attending and hosting more and more in-person conversations.
This week we were at the Yerba Buena Arts Center in San Francisco for Building Frontier AI Products — a deep and mostly technical dive into AI with speakers from Fin, Perplexity, Cognition, and Harvey.
We got together in a cozy room and talked well into the evening. As
put it:The energy in SF is unlike anything I've seen in a long time. People building, with optimism and ambition. It's palpable.
We want to be where the people are. That’s also why we’re now here on Substack (hi, by the way).
We’re going to do this every Sunday—the Fin de semana, if you will—a quick summing up of what we’ve been thinking, doing, and reading elsewhere.
So here we go:
Building our own models
We announced a new suite of custom customer service models for the first time at the Frontiers event. Vinicius from our AI group posted about it:
And this was a pretty succinct take on why we did it:
New research
The day after the event we published a heap of new research deep dives our Fin AI Group — including these three:
What we’re talking about
shared his thoughts about how jobs-to-be-done product thinking still has relevance in an AI future. and our Chief AI Officer Fergal Reid had a long podcast discussion about the state and future of AI. Out in the world, VP of design
(aka @thoughtwax) was over in Berlin speaking at Hatch, a product and UX conference.
Things we’re reading
We’ll be back next week.